Returns & Exchanges
At Teva, we want you to be completely satisfied with your purchase. If your new footwear isn't the perfect fit for your adventures, we offer free returns and exchanges on all domestic orders within 30 days of purchase.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and shipping zip code to select the items you wish to send back.
- 2.Print Your Label
Choose between an exchange for a different size or a full refund, then download and print your pre-paid USPS shipping label.
- 3.Pack Your Items
Place your unworn footwear in its original packaging and secure it inside a sturdy shipping box with the return label attached to the outside.
- 4.Drop Off and Track
Hand your package to any authorized USPS location; you will receive a confirmation email once your return is processed and your refund or exchange is issued.